PRIVACY POLICY

1. Information We Collect

We collect information to provide and improve the Ball Up experience.

A. Information You Provide

When creating or using your account, you may provide:

• Name or username
• Email address
• Password (stored securely using industry-standard encryption)
• Profile photo (optional)
• Bio (optional)
• Basketball preferences
• Feedback and support messages
• Other information you voluntarily choose to provide

B. Location Information

Ball Up is designed to help players find nearby basketball courts and games. With your permission, we may collect:

• Precise GPS location while using the app
• Approximate location
• Court check-ins
• Location associated with hosted games

Location access is optional and may be disabled at any time through your device settings. Certain features may not function correctly without location services enabled.

C. Gameplay Information

To provide Ball Up's competitive features, we may collect:

• Games you host or join
• Wins and losses
• Game history
• Team information
• Court activity
• Leaderboard rankings
• Achievements earned
• Participation history
• Challenges accepted or completed

This information helps maintain leaderboards, achievements, and other community features.

D. Device Information

We may automatically collect:

• Device model
• Operating system
• App version
• Mobile device identifiers
• IP address
• Time zone
• Language settings
• Crash reports
• Performance and diagnostic information

E. Analytics Information

To improve Ball Up, we may collect anonymous or aggregated analytics, including:

• Features used
• Session duration
• Screens viewed
• Button interactions
• Error reports
• General app usage statistics

Analytics help us improve reliability, performance, and user experience.

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Display your profile
• Help you discover nearby basketball games and courts
• Enable game hosting and participation
• Record wins and losses
• Maintain leaderboards
• Award achievements
• Improve app functionality and performance
• Respond to customer support requests
• Detect fraud, abuse, or misuse
• Maintain platform security
• Send important service-related notifications
• Comply with legal obligations

3. How We Share Information

We do not sell your personal information.

We may share information only in the following situations:

Service Providers

We may use trusted third-party providers to help operate Ball Up, including:

• Cloud hosting services
• Authentication providers
• Analytics services
• Push notification services
• Customer support tools
• Database hosting providers

These providers may access your information only as necessary to perform services on our behalf.

Public Information

Certain information is visible to other Ball Up users, including:

• Username
• Profile picture (if provided)
• Wins and losses
• Leaderboard rankings
• Achievements
• Public game participation
• Hosted games

Only information intended for community features will be publicly displayed.

Legal Requirements

We may disclose information if required by law or when necessary to:

• Comply with applicable laws
• Respond to legal requests
• Protect user safety
• Prevent fraud or abuse
• Protect our rights and property
• Enforce our Terms of Service

Business Transfers

If Ball Up is involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction.

4. Your Choices

You may:

• Update your profile information
• Change your email address
• Update your username (where available)
• Change your password
• Remove your profile photo
• Disable location permissions
• Disable push notifications
• Request deletion of your account

5. Account Deletion

You may request deletion of your Ball Up account at any time.

When your account is deleted:

• Personal profile information will be removed or anonymized where appropriate.
• Certain records may be retained when necessary for legal compliance, fraud prevention, security, or operational purposes.
• Aggregated or anonymized information that cannot identify you may be retained for analytics and reporting.

To request account deletion, please contact:
Email: ballup.dev@gmail.com

6. Data Retention

We retain information only for as long as necessary to:

• Provide the Service
• Maintain leaderboards and game history
• Resolve disputes
• Prevent fraud
• Comply with legal obligations
• Improve Ball Up

When information is no longer required, it is securely deleted or anonymized.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

Although we work hard to protect your data, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

8. Children's Privacy

Ball Up is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will promptly delete it.

If you believe a child has provided personal information through Ball Up, please contact us.

9. Third-Party Services

Ball Up may integrate with third-party services, including:

• Apple Sign In
• Google Sign In
• Firebase
• Google Maps
• Apple Maps
• Analytics providers
• Push notification providers

These services operate under their own privacy policies.

10. International Users

If you access Ball Up from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States or other countries where our service providers operate.

11. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict certain processing activities
• Object to certain processing
• Request a copy of your personal information where applicable

To exercise these rights, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make material changes, we will update the "Last Updated" date and may notify users through the app or by email when appropriate.

Your continued use of Ball Up after any changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Ball Up
Email: ballup.dev@gmail.com
Website: https://ballup.app